FIELD-SERVICE-CONSULTANT TRAINING SOLUTIONS | VALID FIELD-SERVICE-CONSULTANT EXAM PAPERS

Field-Service-Consultant Training Solutions | Valid Field-Service-Consultant Exam Papers

Field-Service-Consultant Training Solutions | Valid Field-Service-Consultant Exam Papers

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Salesforce Field Service Consultant certification is designed for professionals who want to demonstrate their expertise in implementing and managing field service solutions using Salesforce. Salesforce Certified Field Service Consultant certification validates a candidate's knowledge and skills in configuring and customizing Salesforce Field Service features, managing workforce scheduling, dispatching and monitoring, and optimizing field service operations to improve customer satisfaction.

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Salesforce Field-Service-Consultant exam covers a wide range of topics related to the implementation and management of field service applications. Field-Service-Consultant exam covers topics such as scheduling and dispatching, work orders, mobile workforce management, inventory management, and customer communication. Passing Field-Service-Consultant exam requires a deep understanding of the Field Service application and how it can be customized to meet the specific needs of different businesses.

Salesforce Field-Service-Consultant Certification Exam is intended for professionals who are involved in designing, configuring, and implementing field service solutions for their organizations. Salesforce Certified Field Service Consultant certification exam is especially relevant for those working in industries such as manufacturing, telecommunications, healthcare, and utilities, where field service management is a critical aspect of their operations.

Salesforce Certified Field Service Consultant Sample Questions (Q67-Q72):

NEW QUESTION # 67
Universal Containers wants to track Technicians' van stock using the Salesforce Field Service mobile app a ensure that Technicians report when parts are used.
Which three data elements should a Consultant recommend tracking to support these requirements?
Choose 3 answers

  • A. Products Required
  • B. Inventory
  • C. Products Consumed
  • D. Warehouse Locations
  • E. Mobile Locations

Answer: B,C,E

Explanation:
Explanation
Inventory is used to track product quantities in different locations such as warehouses or vans. Products Consumed are used to report when parts are used by technicians during service appointments and adjust inventory levels accordingly. Mobile Locations are used to track inventory in technicians' vans or trucks using geolocation data from their mobile devices. Warehouse Locations are used to track inventory in fixed locations such as warehouses or depots using address data from their records. Products Required are used to request products from inventory for a service appointment, but do not ensure that technicians report when parts are used. References: https://help.salesforce.com/s/articleView?id=sf.fs_inventory_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.fs_products_consumed.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.fs_mobile_locations_overview.htm&type=5


NEW QUESTION # 68
An employee at universal container performs the role of a dispatcher and a technician How should a consultant configure the field service lightning to support this behavior?

  • A. Create one service resource and assign the relevant permission set license
  • B. Create two skills records and assign them to service resources record
  • C. Create one service resource and assign the technician and dispatcher role
  • D. Create two service resource and assign them to the employee

Answer: A


NEW QUESTION # 69
Universal Containers is evaluating a strategy for reducing the cost of service using automated scheduling. Which two approaches will contribute to this goal? Choose 2 answers

  • A. Reduced Work Orders per Shift.
  • B. Reduced Overtime per Work Order.
  • C. Reduced Absences per Employee.
  • D. Reduced Travel Time per Work Order.

Answer: B,D


NEW QUESTION # 70
Geolocation tracking is enabled for Universal Containers's Technicians but should only apply to full-time employees.
How can geolocation tracking for contractors be disabled?

  • A. A Uncheck the Collect Service Resource Geolocation History field in Field Service MobileSettings.
  • B. Set the Geolocation Update Frequency field to zero for contractors.
  • C. Uncheck the Geocoding field on the Contractor's profile.
  • D. Add the ExcludeTechnician from Geolocation Tracking permission to a permission set and assign it to contractors.

Answer: D

Explanation:
The Exclude Technician from Geolocation Tracking permission allows disabling geolocation tracking for specific service resources by assigning them a permission set with this permission. Setting the Geolocation Update Frequency field tozero for contractors would not disable geolocation tracking, but would make it update less frequently. Unchecking the Geocoding field on the Contractor's profile or the Collect Service Resource Geolocation History field in Field Service Mobile Settings would not affect geolocation tracking, as these are not related settings. References: https://help.salesforce.com/s/articleView?id=sf.
fs_geolocation_tracking_permissions.htm&type=5https://help.salesforce.com/s/articleView?id=sf.
fs_geolocation_tracking_settings.htm&type=5


NEW QUESTION # 71
Universal Containers needs a team to perform periodic maintenance on the most complex products.
Which feature should the Consultant configure to meet this requirement?

  • A. Service Crew
  • B. Preferred Resource
  • C. Technicians with Required Skills
  • D. Required Resource

Answer: A

Explanation:
Explanation
This feature should be configured to meet this requirement, as it allows creating a group of service resources that can perform periodic maintenance on complex products together. References:
https://help.salesforce.com/s/articleView?id=sf.fs_crew_management.htm&type=5


NEW QUESTION # 72
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